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Introducing Docusign Workspaces: A Place to Bring People and Agreements Together

Nikki ErakovichSr. Product Marketing Manager
Summary3 min read

Docusign Workspaces streamlines mult-step agreements by bringing all the required documents, tasks, and people together in one central, collaborative hub.

    • Introducing Docusign Workspaces
      • Deliver stress-free customer experiences

    Table of contents

    UI Preview of Docusign Workspaces

    Think about the last time you dealt with a complex agreement. Whether signing up for a service, opening a new account, or even authorizing patient care, it was likely a frustrating experience.  

    Managing multi-step agreements—including contracts and forms that involve many reviewers and signers—can often be stressful for customers and businesses. 

    For customers, it’s clicking through endless emails, re-entering the same data again and again, and jumping through identity verification hoops. For businesses, it's managing countless versions of agreements, wasting time copying data between systems, and chasing signatures. And compliance? It’s a looming concern.

    It’s no surprise this is frustrating. Studies show that when faced with a complicated form, 67% of visitors will abandon it.

    Here’s the flip side: When agreement processes are seamless, good things happen. Docusign and Deloitte research reveals that companies with mature agreement solutions see up to 29% less abandonment. And those with efficient workflows are 54% more likely to excel at customer support and issue resolution.  

    Introducing Docusign Workspaces

    Imagine a new streamlined and stress-free way of doing things. That's what Docusign Workspaces delivers. 

    Instead of scattered emails and disjointed steps, Workspaces brings everything together. All the documents, tasks, and people involved in a single agreement are in one centralized hub.

    Here’s how Workspaces changes the game: 

    • Silos to synergy: Everyone works together in the same space, with a clear view of progress and responsibilities. No more endless email chains or confusion about who's doing what.

    • Delays to speed: You always know where an agreement stands, who needs to do what, and what's holding things up. No more time wasted on status updates.

    • Risk to confidence: Role-based permissions ensure that only authorized people have access to sensitive information, and you can easily integrate ID verification for added security.

    • Chaos to clarity: Information automatically moves from one step to the next, pre-filling forms and eliminating repetitive data entry. No more retyping, no more errors.

    And for those who want to weave Workspaces into their existing platforms, the Workspaces API (Beta) makes it easy to create and manage workspaces programmatically, connect to internal systems, and handle complex workflows at scale. 

    For your customers, it’s a reimagined experience where every interaction feels effortless and every client feels valued. And for your team, it means fewer bottlenecks, less manual work, and compliance made easy—so you can focus on building lasting relationships.

    Deliver stress-free customer experiences

    It’s time to move beyond the old way of managing agreements. With Docusign Workspaces, you can deliver exceptional customer experiences, empower your teams and unlock new levels of efficiency. 

    Ready to bring people, agreements, and information together in Docusign Workspaces? Connect with our sales team today.

    Nikki ErakovichSr. Product Marketing Manager
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